This Privacy Policy applies to MarketPlace Fresh, whose head office is located at Head office Pad 4 – 7, Badalya Road, 315 Cooper Street, Epping, VIC. 3076. 

MarketPlace Fresh respects the privacy of individuals by handling all personal information confidentially and in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). We acknowledge your right to privacy and commit to protecting and managing your personal information securely.

What is Personal Information?

Personal Information is information or an opinion that identifies an individual or makes an individual reasonably identifiable. We collect personal details such as names, addresses, email addresses, and phone numbers. This collection occurs through various means, including interviews, correspondence, by phone, email, via our website (https://marketplacefresh.com.au/), public sources, cookies, and third parties.

The primary purpose for collecting your Personal Information is to provide our services, including marketing and employment purposes. We may also use your information for related purposes expected by you. You can opt out of our marketing communications at any time.

Sensitive Information

Sensitive Information includes details about racial or ethnic origin, political opinions, religious beliefs, memberships, criminal records, or health information. We only use Sensitive Information for the primary purpose for which it was obtained, a directly related secondary purpose, or with your consent (or as required by law).

Collection from Third Parties

Whenever possible, we collect your Personal Information directly from you. However, we may occasionally receive information about you from third parties and, in such instances, we will take steps to ensure you are aware of the information received.

Website Interaction

Our website does not collect personal information unless you willingly provide it. By using our website, you agree to the practices outlined in this privacy policy.

Use and Disclosure of Personal Information

Your Personal Information is utilised for legitimate business purposes, including order processing, requests handling, improving our services, regulatory compliance, marketing, and customer feedback. We may share your information with third-party service providers to assist in these efforts.

Cookies

We use cookies to enhance your website experience. You may disable cookies through your browser settings.

Security and Storage

We take precautions to protect your Personal Information from unauthorised access, misuse, or disclosure. When no longer needed, we will securely destroy or de-identify your Personal Information.

Accessing and Correcting Your Information

You have the right to access and correct your Personal Information. Please contact us to request access or to update your details.

Opting Out

You can opt out of receiving promotional materials from us by contacting our team or using the unsubscribe options provided in communications.

Concerns and Complaints

If you have concerns about how your Personal Information is handled, please contact us. We aim to address and resolve complaints in a timely manner.

Updates to This Policy

This Privacy Policy may be updated periodically. We recommend reviewing it regularly.

For more information or to discuss this policy, please contact:

MarketPlace Fresh
Warehouse 315 Cooper Street, Epping VIC 3076
Phone: (03) 7064 4606
Email: shop@marketplacefresh.com.au

Further details about privacy rights and the Australian Privacy Principles can be found on the Federal Privacy Commissioner's website at www.privacy.gov.au.