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Safety and Wellness

At MarketPlace Fresh, the health and safety of our customers and staff are our top priority.

Whilst the COVID-19 pandemic is behind us, we are committed to adhering to any regulations and guidance from health authorities to ensure a safe shopping environment for everyone. 

Here's an overview of the measures we're taking and what you can expect when visiting our stores or using our online services.

In-Store Safety Measures

  • Enhanced Cleaning: We've increased the frequency of cleaning and disinfection, especially in high-touch areas like shopping carts, checkout counters, and door handles.

  • Hand Sanitisation: Hand sanitiser stations are available throughout our stores for customer and staff use.

Online Shopping and Delivery

  • Contactless Delivery: For those preferring to shop online, we offer contactless delivery options to minimise direct contact and ensure the safety of both our customers and delivery personnel.

  • Order and Pick-Up: We also provide a click-and-collect service where you can place your order online and pick it up at the store, with minimal contact.

Health and Wellness of Our Team

  • Training on Safety Protocols: We regularly train our employees on the latest safety and hygiene protocols to ensure they are informed and prepared.

Community Support and Compliance

  • Compliance with Health Regulations: We monitor and comply with health advisories and adjust our operations as necessary to adhere to the latest guidelines.